My beautiful wife, Kathy, understandably hates it when I say things like, " I knew this was going to happen, darn it."  More often than not, I have said something like this while rooting for one of my favorite teams.  Years ago, my then 10 year old son said, "Gee Dad, the Browns are going to win now, for sure!" after scoring a touchdown to go up by 14 with 4 minutes left against the Bears.  

Thinking to myself, "Oh, my dear, dear, young son, you have absolutely no idea on how many ways the Browns can lose this game!" 

To avoid infecting him with the "Cleveland-will-lose" syndrome that I contracted from "The Drive", "The Fumble", "The Shot", and most recently, "The Decision", I just smiled at him and said, "That's great, son".  I then turned to Kathy and whispered, "You watch, they are going to blow this".  Well, you know how that went (look up bad kick-off, missed tackles, interception, bad coaching, onside-kick, et.al).  When the Bears kicked the extra point to pull ahead, my son got his first taste of the Browns ability to pull defeat from the jaws of victory, and Kathy got to hear me yelling, "I knew it, darn it!" 

When she recently asked me about my work, I mentioned that while I don't know exactly how yet, I would bet it was only a matter of time when our business would have to utilize and account for social media in business communications.  If you want payments, you have to go where the people are. 

I just saw a Forbes article,  WSJ Social, For a World Where Facebook Is the New Internet.  The WSJ is integrating their online presence into Facebook because “The fundamental idea of it is super simple,” says Alisa Bowen, general manager of the WSJ Digital Network. “It’s about making WSJ content available where people are.”

After I said it,  she reminded me that the WSJ manager said it was "super simple, so no wonder."  I mentioned she was
beautiful, but forgot to mention she is smart, too.  (Darn-it)
 
Change- the only thing that stays the same.
 AP report:
"Obama endorses ending 1 day of mail delivery
By RANDOLPH E. SCHMID
Associated Press
WASHINGTON (AP) -- President Barack Obama says the U.S. Postal Service should be allowed to reduce mail delivery to five days a week to help cut its massive losses.
The Postal Service lost $8.5 billion last year and is facing even more red ink this year as the Internet siphons off large amounts of first-class mail and the weak economy reduces advertising mail.
While the post office has cut more than 100,000 workers in the last few years it needs to cut more, close offices and find other ways to reduce costs to keep operating.  In his economic growth and debt reduction plan unveiled Monday, Obama endorsed the idea of dropping one day of mail delivery - it is expected to be Saturday - and urged other changes in postal operations"

Imminent change at the USPS will impact every company and governmental organization across every market segment. 
A weaker USPS is yet another influence that will force companies that have relied on first-class mailing for payments are being forced to turn more emphasis on Internet Delivery and Payment solutions.   Coupled with an increasing expecation by the general public for more options in the way they interact with companies, it is imperative to quickly provide integrated multi-channel delivery of business communication output such as statements, bills, and invoices.